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Maintenance/Tech Support Plans

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Wire Support Plan (Phone + Internet)

This plan helps you avoid a service call and other charges for wire maintenance needs inside your home and the advantage that most future wire repairs will be covered. Inside wire refers to all the phone/internet wiring and jacks inside your home up to the point where it connects with the regulated telephone network (called the demarcation point). $4.95/mo

Whole Home Wi-Fi Support Plan

(Customers on fiber services only)

This is a low-cost alternative to managing your own wireless network. Our plan assures optimal Wi-Fi performance by providing you an advanced GigaCenter router plus an additional Wi-Fi access point called an 804Mesh satellite. Additionally you get our professional remote tech support where we can quickly resolve most Wi-Fi issues with a phone call. $6.95/mo

Click here to see how easy it is to install an 804Mesh additional access point to expand the coverage of your home Wi-Fi network.

Standard Internet Support Plan

Standard, non-fiber services Internet customers only)

This popular tech support plan includes the wire support plan features plus it covers the maintenance and support of your Internet equipment (modem/router) and free technician service calls to diagnose phone or Internet issues. $7.95/mo

Ultimate Tech Support Plan

(Customers on fiber or standard Internet services)

FIBER CUSTOMERS - Combines the wire support plan and the Whole Home Wi-Fi plan plus free technician service calls to diagnose phone, Internet or Wi-Fi Network Issues. $9.95/mo

STANDARD INTERNET CUSTOMERS - Combines the wire support plan and the Standard Internet Support plan plus free technician service calls to diagnose phone, Internet or Wi-Fi Network Issues. $9.95/mo

Click here for details Fiber Tech Support Plans.

Click here for details on Standard Tech Support Plans.

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