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ITS Staff

ITS offers convenient ways to pay your bill:


In-Person:

We invite you to come into our office to make your payment or use our convenient night-drop box.

By Mail Send your payments to:

ITS Telecommunications Systems, Inc.
Post Office Box 308
Indiantown, FL 34956

At Bank:

You may drop your payment off at the First Bank of Indiantown located at 15588 SW Warfield Boulevard, Indiantown, FL

Auto-Pay Online

Go to My Account and log in to pay your bill online. Donít have an online account? Click on My Account and sign up today!

General Information:

Bills are mailed on the first of every month and payment is due by the 15th.

ITS customers are charged for some services such as local telephone service, and Internet access one month in advance. (If you begin service in the middle of a billing cycle, you will be billed for that partial month and the month you pay in advance.) You are billed for long distance after calls are made, with each call itemized on your statement.

Bills not paid by the 15th are considered delinquent and a late fee will be imposed. Late payments may adversely affect your credit rating with ITS Telecommunications Systems, Inc. making an additional deposit necessary or causing service to be disconnected.


Do Not Call

The Federal government created the national registry to make it easier and more efficient for you to stop getting telemarketing calls you don’t want. You can register online at www.donotcall.gov or call toll-free, 1-888-382-1222 (TTY 1-866-290-4236), from the number you wish to register. Registration is free.

Slamming is the illegal practice of changing a customer’s long distance service to another carrier without the customer’s consent or knowledge.

Here’s what to do if you’ve been slammed:

Contact the unauthorized carrier to explain that you did not authorize any changes and request to be switched back to your original calling plan. Contact us if we can help.

Demand that any charges for switching be removed from your bill. Under the Federal Communications Commission slamming rules, you are not required to pay for the first 30 days of any service after being slammed. If you have already paid, you can seek a reimbursement by filing a complaint. Contact your state public utility or service commission or the FCC for information on how to request a reimbursement.

The FCC offers guidelines on what to do if you have been slammed and if you have already paid the bill. Log on to the FCC web site at http://www.fcc.gov/slamming


Click Here to eMail Your Questions to ITS Telecom


Mailing Address - All Customer Payments*

Post Office Box 308
Indiantown, FL 34956
*Please do not mail your payments to our Physical Location

Business Office - General Correspondance
Post Office Box 397
Indiantown, FL 34956

Business Office - NEW! Physical Location (next to Little Caesar's Pizza)
15931 S.W. Warfield Boulevard
Indiantown, FL 34956
Phone: (772) 597-2111 Option 1
Toll Free: 1-888-888-6242
Fax: (772) 597-4155

Monday – Friday 8:00 AM – 5:00 PM
Saturday – Sunday Closed

Business Office is closed:

Saturdays Sundays
New Year’s Day Labor Day
Memorial Day Thanksgiving Day
Independence Day ½ Day Christmas Eve
  Christmas Day
Should a holiday fall on a Saturday, the preceding Friday will be observed; if a holiday falls on Sunday, the succeeding Monday will be observed.

Repair and Maintenance – 24/7

From within ITS Territory dial 611
Outside ITS Territory dial (772) 597-4140

Internet Support – 24/7

(772) 597-7000
1-877-882-TECH (8324)

Telephone Service Numbers

Directory Assistance: Local calls 411
Long Distance: 1 + area code + 555-1212
For Customers with Disabilities
Daytime……………………..611 (Voice)
(772) 597-6600 (TT Only)
After Hours…………………….1-800-982-2891 (TT Only)
To Access Operator Assistance………..1-800-982-2891 (TT Only)